Lightwave compatible products require a "Lock ID" (either Hardware or Software)
This is also called "Product Lock", "Lock ID" or "Dongle ID" . You can see what your dongle ID is by opening Layout and selecting "About Lightwave 3D" from the drop down menu labeled "About".
Look for the "Product Lock" number displayed at the top. This must be a positive number larger than zero. If you are running Lightwave in Discovery Mode or with the 30 day trial, you will not be able to generate any license for Lightwave compatible products. So make sure to have a valid Lock id before purchase.
Lightwave 11.0.3 introduced a new software-only licensing system that provides a software lock id. All Lightwave products work properly with this new system and there are no compatibility issues at all.
Once you have your ID, head to your Dashboard here on vfxwizard.com, and look in the "Your Products" tab. You'll find your product's record, awaiting for the license key to be generated:
Enter the lock ID number in the text field, then press the button to generate the key. After a few seconds the page will be updated with your license key and the lock id will be permanently set to the number of your lock id:
Copy this license key and paste it where needed in the Lightwave compatible product you own. Please refer to each specific product for details about this: different product use different license keys.
How do I change the Lock ID after generating the license key?
Product IDs can not be changed after the key has been generated Triple check that the number is correct before entering it. The system will prevent you from entering invalid values and generating an invalid key, but if you mistakenly type a valid dongle id that does not match your dongle ID the generated license key won't work and it can't be replaced.
License keys can only be reissued to a different Product Lock Id if NewTek notifies us that it has exchanged your Hardware Lock with another. This process of notifying third-party vendors is part of the dongle exchange procedure. This does not apply to software Lock Ids because these Ids never need replacement.
How are multiple licenses handled (volume licensing)?
Depends on the amount of licenses. We may either add to your account several authorizations, or if you prefer, request a list of Dongle IDs and send you a list of matching license keys. Either ways, generating multiple licenses is a manual process, so there may be a 48 working hours delay. The delay applies only to order processing, once the authorizations are generated you will be able to enter dongle IDs and get licenses in real time.
Are there other licensing mechanisms available for Lightwave products?
Yes, different licensing mechanisms can be arranged for qualified customers. Tell us what you need and we'll see what can be done. Please let us know if your seats are allowed to access the internet -it makes a lot of difference.