Knowledge base, tech support and customer care
Contact us, or browse the support articles.
Accepted payment methods
PayPal is the preferred payment solution, but there are other options as well
What is VAT and who is VAT-exempt
VAT is a tax applied in European Union, customers from outside European Union are not charged VAT
License Key generation (Lightwave)
License Keys are generated online in real time. These are the instructions for Lightwave compatible products.
Having trouble logging in?
If you can't access your Dashboard, have a look at these tips - most of the time it's an easy fix.
Mission Statement (Oh My!)
Yes, this is the dreaded mission statement. But it's short and may help knowing us a bit better.
Privacy Statement
Your data is safe: vfxwizard.com adheres to European Union's strict privacy regulations. Learn more here.
License Agreement and Terms of Use
Products for sale on this site are subject to License Agreements and Terms of Service that you'll have to accept during checkout. You can review them here before purchase.
Contact — info, presale questions and support requests
Please use this form to get in touch with us: we'll reply as soon as possible! Registered users: please use this form only if you can't login: your Dashboard's ticket system has an higher priority.